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  • UTC Continuing Education: Managing Multi-Generations

UTC Continuing Education: Managing Multi-Generations

  • Thursday, November 03, 2016
  • 8:15 AM - 12:00 PM
  • UTC University Center

Managing Multi-Generations

A primary challenge for organizations is to attract and retain a skilled workforce in light of a changing labor market, increasing technological advancements, and changing demographics.  These changes are intesified as companies find themselves managing four generations of American workers. A few of the ways the generations are different include how they communicate, engage in work, and value work/life balance.

The first step is simply to understand the differences. This course will look closely at why these differences exist, how the differences impact work environments, and what strategies can be used to maximize each generation’s unique contribution.

Learning Objectives:

  • Explore the generations in the workplace
  • Uncover differences in work styles, values, and motivation
  • Identify strategies to address workplace challenges
  • Discover opportunities to leverage generational differences

Key Outcome:

  • Characterize the generations represented in the workplace
  • Perform inventory on advantages of the generational differences
  • Compare work styles across generations
  • Evaluate current issues presented by generational differences
  • Design strategies to increase workplace effectiveness

Target audience:

  • Team leaders
  • Human Resources Professionals
  • Managers
  • Supervisors
  • Performance Coaches

Registration Details

Date:  November 3, 2016
Time:  8:15 a - 12:00 noon
Location: UTC University Center
Registration Fee:

  • $139.00 (through October 20, 2016)
  • $159.00 (after October 20, 2016)

Online Registration
(Credit Card only)

Printable Registration

(Invoice or Check options)

 CEUs and Certifications

  • .35 CEUs from UTC
  • 3.5 HR - General (HRCI)* (pending approval)
  • 3.5 PDH
  • 3.5 CPE


*The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity.  It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

Speaker Bio

Dr. Cate Loes

Dr. Cate Loes, is an Assistant Professor of Management at the Jack C. Massey College of Business Administration. She joined the faculty in 2004.

Dr. Loes has taught courses in management, negotiation and decision making, services marketing, non-profit marketing, service learning, business communications, and multi-culturalism in business. She is  specializes in Business Communications, Listening and Writing, Generational Issues, and Time Management. 


Want more information?

Phone:  423.425.4344
Email:  ContEduc@utc.edu

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