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Honing Your Emotional Intelligence

  • Thursday, July 16, 2020
  • 11:30 AM - 12:45 PM
  • Webinar "Your Nearest Computer Connection"


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Learn why EQ is so important in the workplace, its major facets, and engage in self-assessment and interactive exercises to ultimately hone your skills in this arena.  Useful and credible resources are also shared for knowledge workers' future professional growth.

Learning Objectives:

  • What  EQ is and why it’s important in business and life,
  • Learn the key facets of EQ and useful self-assessments
  • Engage in various EQ exercises for a hands on experience


Dr. Lisa Burke-Smalley  the Guerry Professor of Management at the University of Tennessee at Chattanooga (UTC) and holds a Ph.D. in Human resources/Organizational behavior from Indiana University Kelley School of Business. Lisa is a recipient of the UTC Professor of the Year (2019), teaching undergraduate, MBA, and executive education courses in the College of Business. Lisa’s research focuses on management training, education and development and she has published more than 90 academic journal articles, 15 book chapters, and edited her own book on management training. Lisa recently served as Associate Editor for the prestigious Academy of Management Learning & Education Journal.

Lisa was twice-awarded the Rollins College of Business Teaching Award (2019, 2014), a UTC Think-Achieve Award (2013) for using experiential learning methods in the classroom and has been chosen by UTC students as Professor of the Year (2008). Lisa earned the "2005 HR Educator of the Year Award" in the Southwestern United States, is a prior recipient of the "Professional Trainer of the Year Award" (from North Louisiana ASTD), and is a member of "Who's Who Among America's Teachers." A former student anonymously created a prestigious national scholarship in Lisa’s name through the National SHRM Foundation, which is awarded each year to a deserving student in the U.S.

As a globally recognized management training & education scholar, Lisa won the 2015 College of Business Research Award and was inducted into the UTC Council of Scholars, the university’s highest recognition for those who research, publish, and have national and international reputations in their field. Lisa’s research has had a global impact, with Google Scholar stats of her research has appeared in quality peer-reviewed journals such as Human Resource Development Quarterly, Human Resource Management, Academy of Management Learning and Education, Human Resource Management Review, Organizational Dynamics, HR Advisor: Legal and Practical Guidance, and Employee Rights & Responsibilities Journal. Lisa has also presented her research internationally (e.g., University of Surrey in England and VSE in Prague), and has earned several global reviewer and journal service awards (e.g., AMLE).

Over the last few years, Lisa has been a frequently-invited keynote speaker for various organizations including the UT System HR Conference, Willis Towers Watson, Southeast TN Association of HR, Chattanooga Area Society of Healthcare HR Administrators, Institute of Internal Auditors, Chattanooga Association of Talent Development, Institute of Management Accountants, Project Management Institute (UT Space Institute), and the North American Young Generation in Nuclear.

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Chattanooga Area Chapter of ATD
P.O. Box 28214
Chattanooga, TN 37424

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