Resilience in Feedback
As L & D and HR professionals, we receive a lot of feedback. This hour session will focus on exploring tips for navigating feedback effectively. In practicing intentional resilience, we can grow through feedback with right understanding and tools. This can be true even when the feedback received is poorly delivered, doesn't feel accurate, or perhaps is true but unwanted. Possibly most importantly, we can learn to let go of feedback that is unhelpful, too.
This event has been submitted for SHRM-PDC and HRCI recertification credit.
- Understand why we naturally react to feedback with rejection.
- What to do about feedback that is unhelpful and untrue.
- Learn how to explore all feedback gracefully.
ATD Capabilities: Communication, Coaching, and Emotional Intelligence and Decision-Making.
Organizational Learning Professional
Amy Eaton is a driven and caring Learning & Development (L&D) professional with over 20 years of varied role experience in corporate environments. Having worked in operations and process improvement, she provides intentional solutions through effective collaboration that bring about positive change, innovation, and impact. She’s an experienced leader with proven strength in building relationships to achieve strategic business goals.
Amy obtained her Bachelor of Science in Psychology at University of Tennessee at Chattanooga and her Master of Science in Psychology at Capella University, with an Industrial-Organizational specialization (completing the M.S. with a 4.0). As an Industrial-Organizational Psychology practitioner, she helps design, develop, and implement solutions that meet client needs and align with corporate strategy.
Her certifications/licenses include: Crucial Learning (formerly VitalSmarts) Trainer for Crucial Conversations and Getting Things Done/GTD, Wiley Everything DiSC Workplace, Korn Ferry Assessment of Leadership Potential Coach, DDI Facilitator, Predictive Index Analyst, Ken Blanchard SLII Facilitator, ATD New Employee Onboarding, and ATD Designing Virtual Training.
Amy has helped lead the modernization of onboarding practices, which naturally enhances employee experience through creating a more ideal new hire experience. Her professional expertise also includes leadership development program design and delivery, personal branding, coaching, virtual conversion and delivery, and advanced classroom facilitation.
Amy is passionate about the importance of healthy teams, and helps teams encourage psychological safety through building trust and strong relationships. A strength she brings to this approach is her advanced experience with personality assessment selection, and application for a variety of development outcomes.
Simply put - Amy loves people! And loves using science and psychology to help others grow in self-awareness and self-management to help them achieve success.
In partnership with:
Thank you to our host